Text Message Terms

What We Text About

We text for one-to-one conversations about your rental only: confirming a booking, coordinating delivery and pickup, answering a question, and helping when a heater is down. We do not send marketing texts, and we do not buy, rent, or use third-party phone lists.

How You Opt In

You opt in by checking the optional “Text me about this request” box on our booking, Winter Plan, or contact form, or by texting us first at 307-413-0044. The box is unchecked by default. Consent to receive texts is not a condition of renting from us; you can book, get support, and call us without agreeing to texts.

Frequency and Charges

Message frequency varies with your booking and the conversation. Message and data rates may apply according to your mobile plan.

Stopping Texts

Reply STOP at any time to opt out. We may send one message confirming you have opted out, then we will not text you again unless you opt in again. Reply HELP, call 307-413-0044, or use the contact page if you need assistance.

Privacy

We do not sell, rent, or share mobile numbers or text-message consent with third parties for marketing. Mobile carriers are not liable for delayed or undelivered messages. See our Privacy Policy.

How to Reach Us

Hiland Heaters LLC
679 West Alta Rd, Alta, WY 83414
Phone: 307-413-0044
Web: hilandheaters.com/contact